view to castle jimena

General Information

Reservation, payment methods and services


Best price guarantee when booking through our website!

We guarantee you the best price and the widest selection of rooms when you book through our website, in person by phone or email. A room upgrade may be possible.

We reserve the right to adjust our prices for all additional services. If you book just one night, we charge a surcharge of €20 for our cleaning pearl.

Extra beds in the suite Nube and Casakarma are charged with 69.-€ per night including breakfast.


All hotel rooms are equipped with air converter & heating. For energy reasons, the inverters only run from 9.00 pm to 12.00 pm. We would like to point out that they must be switched off when you leave the room. Thank you for helping us to protect our environment.

For a low-radiation stay, we only have internet via cable, so no WIFI. Out of consideration for other guests, we ask that you only use your computer in your room or in the designated areas.
Our hotel outdoor area is a laptop-free zone.

We change towels, Fresh bed linen is available after 7 days or as required.
All our rooms are non-smoking rooms.  
Our inner courtyard is a non-smoking area.

Unfortunately, as we have dogs ourselves, we cannot accommodate guest dogs. The apartment Cabaña is handicapped friendly and the rancho is largely barrier-free.

HOTEL CONDITIONS & Retreat Conditions

For Hotel bookings:
When booking, 50% deposit is due immediately. The balance is due 7 days prior to arrival. Up to 30 days before arrival, cancellations or changes are free of charge, 14 days before arrival we charge 50% of the total price (corresponds to the deposit), from 7 days before arrival no refund is possible. Additional services (food, massages, yoga, etc.) are payable locally in cash upon departure. Check-in from 2:00 p.m. to 4:00 p.m. and check-out by 11:00 a.m. Earlier check-in and later check-out possible by arrangement. Our facility is suitable for young people aged 16 and over. Room prices: Our prices include our breakfast made from regional products, parking and taxes. The room prices are per room with an occupancy of two people, except room familia (1 person).

For Retreat bookings:
The first deposit of 2.500-€ by bank transfer is due immediately to reserve the date for you bindingly, with this you recognise our booking conditions.
We will issue a total invoice at the end of your stay.
3 months before the start we ask you to transfer a further €2,000.
1 week before arrival we will discuss together how many rooms and meals are finally booked and the remaining amount is due.
We recommend that you take out travel cancellation insurance.
Deposits paid are non-refundable.
Please make a note of the payment dates to ensure that we receive payment on time. We do not write the payment dates separately. We ask for your understanding that we will allocate your appointment elsewhere if we do not receive your payment on time.
Check-in from 4 pm on Check-out 11 am


Massages and other services are to be paid in cash at departure.

Cash at departure, revolut or bank transfer to:
Unicaja, Karl Strobl and Barbara Zinstag: ES61 2103 0618 4000 3001 1213


Ticket service, Concierge service, Laundry service (price depends on expenditure), Information for excursions, tips for restaurants and sights as well as insider tips.


Gibraltar 45min
Jerez de la Frontera 1h25min
Málaga 1h35min
Sevilla 2h

We Speak

German, Spanish, English, French, Bavarian